1. A storm occurred.
Wind, hail, or a night of sideways rain. You do not have to diagnose it from the driveway.
2. Damage may be hidden.
Missing shingles are the obvious part. Lifted edges, open flashing, and bruised decks are not.
3. Joe inspects the property.
The check happens on the roof, with the address and what you saw after the weather.
4. Joe documents what is found.
You should be able to see the condition, not just hear a pitch.
5. You get clear options.
Repair, replacement, keep an eye on it, or do nothing. No insurance promise is attached to that list.
Roof problem? Call Joe.